Quality and Environment

Committed to your wellbeing

At Efitherma, we understand quality, innovation, and environmental protection as fundamental principles of our business and as essential elements for the company’s sustainable development.

Quality and sustainability permeate every aspect of our business, from development to the final product.

We are proud of our long professional history in the sector, with more than 25 years dedicated to the manufacture of heat pumps that play a key role in the current energy transition.

Quality and Environment Policy

Quality and Environmental Policy

At Efitherma, we carry out activities that include the design, development, marketing, manufacturing, and distribution of solar thermal systems, thermodynamic systems, heat pumps, and hybrid systems. Therefore, our Quality and Environmental Policy is developed within the framework of an Integrated Management System, taking as a reference the applicable international standards in quality management and environmental management, as well as the legislation, regulatory requirements, and other commitments applicable to our activity.

As a company linked to the energy efficiency and renewable energy sector, we assume our responsibility to develop solutions that contribute to the efficient use of energy and resources, while working to prevent and reduce the environmental impacts associated with our activities, products and processes.

Our goal is to offer reliable, efficient and technically advanced products and solutions, aimed at satisfying the needs and requirements of our customers and other interested parties, promoting the continuous improvement of our products, processes and Integrated Management System.

Innovation is also one of our fundamental principles. Therefore, we promote research, development, and technological improvement of our products and solutions, seeking to increase their efficiency, performance, and reliability, as well as optimize resource and energy use.

We also consider the involvement of everyone at Efitherma essential. We encourage their participation in the Integrated Management System, providing the necessary training, awareness-raising, and internal communication to foster a culture based on quality, prevention, environmental responsibility, and continuous improvement..

Efitherma's commitments and improvements

To make these principles effective, Management establishes the following commitments:

Satisfy the needs and requirements of our clients, seeking to understand their expectations, maintain a close relationship and offer products and solutions that provide quality, reliability, efficiency and innovation.

To comply with the legal, regulatory and other requirements applicable to our activity, products and services, as well as the commitments that the organization subscribes to and the requirements agreed with our clients and other interested parties.

Protecting the environment and preventing pollution by identifying, assessing and managing the environmental aspects and impacts associated with our activities, products and processes.

To continuously improve our environmental performance by setting targets and monitoring results to enable us to take the necessary steps to prevent, reduce, and control our environmental impacts.

Promote the efficient and responsible use of energy, natural resources and raw materials, favoring the prevention and reduction of waste, its proper management and the search for solutions that allow the optimization of resource use.

Consider climate change and other relevant environmental challenges within the context of the organization, evaluating the risks and opportunities that may affect our activity or be affected by it.

Consider the environmental impacts associated with the life cycle of our products, where applicable, taking into account aspects related to their design, selection of materials, manufacturing, distribution, use and management at the end of their useful life.

To continually improve the effectiveness of our Integrated Management System by establishing and reviewing quality and environmental objectives and taking the necessary actions to improve our processes, products and performance.

To promote innovation, research and technological development, focusing our efforts on increasingly efficient, reliable products and solutions adapted to the present and future needs of the market.

To promote the training, competence and awareness of our staff, providing the knowledge and resources necessary for the proper performance of their duties and encouraging their active participation in achieving quality and environmental objectives.

Integrate quality and environmental responsibility criteria into our supply chain, fostering collaboration with suppliers and subcontractors and communicating to them the requirements applicable to the products, services and activities they develop for Efitherma.

Analyze the risks and opportunities related to our activity and our context, with the aim of preventing deviations, improving our processes and strengthening the organization’s ability to respond to the needs of its customers, stakeholders and environment.

Periodically evaluate our performance in terms of quality and environment, using the results obtained as a tool for decision-making and continuous improvement.

The General Management of Efitherma assumes responsibility for promoting this Quality and Environmental Policy and is committed to providing the necessary resources for its implementation, maintenance and continuous improvement.

This policy provides the framework for establishing and reviewing the organization’s quality and environmental objectives. It will be communicated to all individuals working for or on behalf of Efitherma and will be available to suppliers, customers, and other interested parties.

Management will periodically review this policy to ensure its continued suitability to the organization’s purpose and context, the nature and scale of its activities and environmental impacts, and the evolution of its objectives, risks, opportunities, and commitments.

Goals

The main objective is to satisfy 100% of customer expectations with our heat pumps and sustainable solutions. We develop products that meet your expectations.

Quality

We are the first company in the sector to be accredited by a quality management system based on the ISO 9001:2015 standard that covers all our processes and equipment.

Customer

The client is the one who defines the quality requirements for their specific use. Together, we agree and study tailored solutions that meet all your needs.

Cooperation

We are committed to responding professionally to the needs expressed by our clients and suppliers through continuous cooperation and communication.

Raw Materials

All our raw materials and manufacturing materials meet the established quality standards, which is why each of our suppliers must meet the same standards.

Standards

The heat pumps on this website comply with Directives DC 2014/30/EU (Electrical Safety) and DC 2014/35/EU (Electromagnetic Compatibility).

Last updated: 09/2026

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